experience
with impact

we support companies and organizations creating experiences that generate value and positive impact on humans, environment & society

collaborative methodology
Workshophuman centeredplay post it

consulting

drive the change and support human-centric transformation to generate value and impact

audit

understand the capacity of the organization and its teams to deliver the most valuable customer, employee, and citizen experience

strategy

define a singular mission and a human-centered strategy to achieve it, while generating business with impact

governance

develop governance and create tools to steer the company by the "experience"

measure

identify and deploy the "Experience = Business with impact" KPIs

methodology

create and deploy bespoke systemic experience design (SxD) methodologies

design

design experiences with impact and innovate through new businesses, products & services

journey design

optimize the customer, employee and citizen journey, in order to amplify value & impact

product & service design

reshape existing services and products or design new ones, through digital or physical channel

retail experience

reinvent the experience in store, heart of the omnicanality

design ops

support organizations in the standardization, automation and empowerment of their experience design process

venture design

accompany organizations into the creation and deployment of new business models, generating new revenues with impact

empowerment

inspire, train and strengthen the community of impact makers while accompanying the change

trend forecast

observe and analyze the trends, the organization and its ecosystems, in order to facilitate the decision making and inspire the impact makers

academy

train teams to experience design topics, through a bespoke "Learning by Doing" approach

acculturation

adapt an internal culture by the setup of ad'hoc programs to raise awareness towards the human centric approach

change management

support the transformation using a strategic and operational program dedicated to change and adoption of new products & services

content

create and broadcast original and bespoke content, to get informed and share about systemic experience design (SxD)

humans at the heart... of a system

our Systemic eXperience Design (SxD) collaborative methodologies ensure the best long-term value for all stakeholders

we have co-created with these companies
some of the problems we solved together

work hard. play hard.

work hard, play hard

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