Create value form
Experience = Business
We support companies in their digital experience (DX), service design approach and digital innovation.
Our goals: create value while answering to customers & user needs along their journeys, as well as improving companies performances and generating new revenues.
Our methodologies implement a “human centered” innovation approach, driven by companies’ genuine vision and assets.
For each mission, we get together our clients and the best talents in the fields of ethnography, sociology, data, consulting, design and technology, to define, shape, design, prototype and scale digital services & products which will bring value for today and tomorrow.
Thinking far and innovating the future by always putting the “human” at the heart.
Delivering the best standards in user experience (UX) on any digital and “In Real Life” touchpoint.
Test & Learn
Scaling digital initiatives with users, thanks to qualitative and quantitative approach, and continuous improvement.
Extract of problems we solve
Design digital services to enhance customer experience.
Digitalize company processes.
Define digital innovation strategy.
Determine new business models.
Increase existing digital product performances.
Strengthen design process thanks to design systems.
Deploy human centered methodologies.
Coach teams on Lean UX.
Support POC industrialization.
Example of DX problems we’ve solved.
“playgrnd* is not just a vendor, but our trusted Customer Experience partner. They have a unique CX/UX expertise and commitment to excellence. World class in many ways!”
“playgrnd* is a wealth of CX/UX expertises, in complementary ways, that addresses bold and substantiated convictions which always stimulates us to challenging our assumptions, but with goodwill and cheerfulness. We consider playgrnd* as our true and valued partner. It is while working with its team that I really experienced the collective intelligence.”
“More than an agency, playgrnd* is an integrated brand experience eco-system committed to deliver creative, efficient and inspiring solutions beyond expectations. A top class partner to drive your customer success.”
“Collaborating with playgrnd* opened new paths in our CX journey. Thanks to their exploration and deep understanding of our business, playgrnd* came up with a tailored solution that helped us swiftly improve customer satisfaction and our CX in general.”
Prototype & POC
Campaign & Activation
Social media & Influence